I have a Barclaycard, and registered for their online service as it’s useful to be able to check statements and such like. When I moved house I forgot to tell them – my post is redirected so I didn’t notice – so today I thought I’d do something about it.
I couldn’t find an obvious way to notify them of change of address on the site, but the feedback section had a pull-down list of subjects and ‘Address Change’ was there. So I selected it, typed in my address, hit submit – and got this.
Clearly they don’t actually bother to think about their customers.
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