Building public spaces online

[As ever, this is also published on the BBC News website]

Tila Tequila has over one and a half million contacts on MySpace and a profile filled with pages of her scantily-clad form draped over chairs, cars and poles. Visit her page and you get some audio bubblegum to entertain you – apparently a track from her eagerly awaited debut album, for the multi-skilled Tila is a singer as well as a model.

Now she has become the latest online celebrity to come into conflict with a social network site after MySpace asked her to remove a link that let visitors buy songs from a competing service, pointing out that ‘we retain the right to block or remove content that violates our terms of use, including unauthorized commercial transactions’.

The unauthorized commercial transaction here was that Tequila’s profile included a widget – a small piece of code – that took visitors to the Hooka music service instead of the MySpace-approved Snocap. This egregious attempt to make money without giving a cut to News Corporation, MySpace’s parent company, was duly noticed and punished.

Tequila is clearly a talentless but astonishingly ambitious celebrity wannabe, her profile revealing that she was  ‘in an adult relationship’ before she was sixteen, and ‘experimented with drugs and a hardcore lifestyle’ when she moved from Houston t o New York at the age of eighteen.

But we cannot fight only for the rights of those of whom we approve, and a campaign for freedom of expression must include the freedom of those who we find offensive, uninteresting or just a little sad. It must even include their right to make money by selling sanitized pop to an uncritical audience.

For the conflict between Tila Tequila and MySpace, like their earlier argument with Billy Bragg over rights to music uploaded onto the service, highlights an increasingly important issue that faces all net users.  The services we are all using and increasingly dependent on, like Flickr and YouTube and FaceBook, are not there to make our lives better or enhance the quality of public participation. They are there to make money for their founders and owners.

Just as the purpose of commercial television is not to make good TV programmes but simply to deliver an aggregated audience to advertisers, so the real point of social networks is not to transform our ways of life but to find new contexts within which we can be exposed to approved commercial messages.

In its early days access to the internet was governed by ‘acceptable use policies’ which prohibited commercial activity of any type. This was reasonable because the network was built, paid for and managed by university departments, government agencies and the military.  When it was privatised in the 1990’s all sorts of commercial uses were permitted, and today it is as much as part of the capitalist economy as any shopping mall.

However in the process of privatisation we have given up an important third space, somewhere between the university network and YouTube, a space which we can all use equally and which is dedicated to the public good.  We have lost the online equivalent of parks and roads and shopping streets, where the limits on what we can reasonably say and do are set by society as a whole and not by the commercial interests of one company.

I can stand in Petty Cury in Cambridge and shake a tin for a charity, play music and invite passers-by to give me money or preach the gospel to a crowd of unbelievers.  If I try the same thing in the nearby Grafton shopping centre I will be asked to desist. One space is public, the other private.

The difference between the shopping street and the mall is one of ownership. The street is council-owned and managed for the public good, while the mall is a private area to which people are granted access on certain conditions.

But the real problem with MySpace and YouTube and Flickr and the many other social spaces, sharing tools and online collaborative mechanisms is not that they are privately owned, it is that there is no public service ethos behind them, and there never can be as long as they are owned by companies that must pursue shareholder value above everything.

It is important that we have and maintain online spaces which offer us the same degree of freedom as the high street, not just for freedom of expression but also for freedom of commerce, since the market matters too.

This does not have to mean a state-owned online social network, although it could do.

We’re all familiar with mutual enterprises and co-operatives that are dedicated to the public, and to charitable foundations that serve the public interest.  The BBC is a public body, a corporation established by Royal Charter and not a commercial organisation.

Tila Tequila’s problems with MySpace are just one sign of how the comprehensive privatisation of our online experience limits our freedom of expression. In her case it involved commercial activity, but there are equally limits on free expression that go far beyond what the law would require. One approach to this would be to regulate all such networks, and in the long term we may find that competition policy is applied to MySpace’s commercial links as much as it is to Microsoft’s marketing strategy, but for the moment this is not on the horizon.

A better bet would be to encourage the development of new online spaces, common land on the internet that we can all share, where the freedoms we want when we walk down the street are also available to us online. Because the best way to put pressure on MySpace to open up is to provide users with an open alternative.

Now that open source and free software are well established, well understood and increasingly viewed as a viable alternative to closed, proprietary systems, perhaps its time to focus on open spaces and online freedoms. Even if it does give Tila Tequila an opportunity to sell her ghastly music.

Bill’s Links

Tila Tequila

Wired coverage

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6 Responses to Building public spaces online

  1. Robert says:

    Interesting and plainly right, all the entities you quite rightly state are in it for the money. However I feel the development of a “public” place would always be hampered by litigation, ultimately a court somewhere would have the “sponsors” of this public place responsible and therefore liable for any defamatory or otherwise remarks made on it. Something which human nature dictates is going to happen at some point.

  2. Bobbi Style says:

    Hi Bill

    And also to add insult to injury, it’s a “US only” sales service. I am a Brit living in Canada, with a myspace account at http://www.myspace.com/bobbistyle and I tried to sign with Snocap and couldn’t via their form as the address system is US only. I enquired via email to their support if there was any way to sign from Canada and here’s their reply:

    Hi Bobbi,

    Thanks for contacting us. We would love for you to sign up, and we would love to help you sell your tracks digitally. At this time, our registry is only available to US Citizens, but if you happen to have a US-issued Credit Card that has a billing address in the United States, you will be able to sign up. However, we do not currently have the capability to sell tracks outside the US, so if your audience is mainly based outside the US, you may not find us to be your ideal solution. Also, we will eventually need a US bank account in order to pay you for your sales.

    If this doesn’t work for you at this time, we do hope to expand internationally in the future, and hopefully you’ll check us out again at that point.

    SNOCAP Customer Care
    support@snocap.com
    http://www.snocap.com

    Anyway, like your article, lets hope they read it too.
    Regards
    Bobbi Style

  3. Alan Addison says:

    Well, there is the Wikipedia Foundation which does provide an space on the internet free of any commercial concerns.

    And in fact Ms. Tequila has her own pages on it. But, if she tried to add the Hooka link to that page then I would take much pleasure in removing it.

    So, even non commercial web spaces don’t solve the problem. Ms. Tequila should just buy some webspace, ensuring that its T&C allows her to link to who she wants.

  4. Ralph says:

    Its not mySpace, its not even herSpace, its MurdochsSpace and quite frankly he can do whatever he wants with it. If she wants to make money off the web, I am sure there are 100s of companies that will take her money in exchange for selling songs, or whatever she wants to do online with no strings attached. The less of the web we try to shoehorn into myspace profiles the better.

    -Ralph

  5. David Evans says:

    I like the idea of a community spaces based on the same principles of open source. As one comment already mentions, Wikipedia is a good example. However, there is nothing to stop people making a living out of running a public space either, it just can’t be the primary concern. Charities still employ people.

    So Bill, what do you think should be done about it? Collect together some like-minded individuals to compete with MySpace and/or YouTube? I feel I need some kind of concrete suggestion in order to receive closure 🙂

  6. Si says:

    Great article Bill. I’ve been concerned about Myspace since Murdoch bought it, but – like so many other people – use it because everyone else does. (It’s the same with eBay.) I don’t really think regulation is the answer, but if any offline business had the sort of market share that Myspace has then our governments would certainly be interested.The “unauthorised commercial transactions…” clause is interesting as they don’t seem to define it. I know many bands that promote gigs , selling tickets through Myspace, I’m sure if News Corp wanted that could easily become an “unauthorised commercial transactions”. Keep telling it like it is, Bill. ~Si PS Cheers Ralph, not sure if you came up with the term, but I’ll be calling it Murdochspace from now on…. just off to see if I can grab the domain name!

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