Comments on: Learning the hard way http://www.thebillblog.com/billblog/index.php/2007/11/01/learning-the-hard-way/ because it alliterates, and some blogs are journalism Fri, 30 Jul 2010 10:37:40 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: Jonathan http://www.thebillblog.com/billblog/index.php/2007/11/01/learning-the-hard-way/comment-page-1/#comment-47975 Jonathan Thu, 01 Nov 2007 12:54:01 +0000 http://www.thebillblog.com/billblog/index.php/2007/11/01/learning-the-hard-way/#comment-47975 I couldn't agree more with this post! All the addresses disclosed at the top of an e-mail is one of my pet hates. You'd often see this in the physics community, for example, because the e-mails are sent out by admin staff who aren't knowledgeable when it comes to computers as the scientific staff. But as time goes on, even the latter group are beginning to have fewer traditional computer skills, and instead rely on whatever Microsoft makes easiest - all the addresses under To:, and using font sizes in Word. Ask yourself: what would happen to an employee who included a printed list of all recipients addresses with a mailshot that went to 700 customers? Quite possibly disciplinary action. The e-mail situation is no different, yet somehow no-one seems to care, just because it's to do with computers - the equally computer-illiterate managers just laugh it off. I remember this happening with one high-profile company (possibly a bank) and it caused a lot of trouble as many customers' "out of office assistants" replied to everyone with even more personal details such as phone numbers and postal addresses. I couldn’t agree more with this post! All the addresses disclosed at the top of an e-mail is one of my pet hates. You’d often see this in the physics community, for example, because the e-mails are sent out by admin staff who aren’t knowledgeable when it comes to computers as the scientific staff. But as time goes on, even the latter group are beginning to have fewer traditional computer skills, and instead rely on whatever Microsoft makes easiest – all the addresses under To:, and using font sizes in Word.

Ask yourself: what would happen to an employee who included a printed list of all recipients addresses with a mailshot that went to 700 customers? Quite possibly disciplinary action. The e-mail situation is no different, yet somehow no-one seems to care, just because it’s to do with computers – the equally computer-illiterate managers just laugh it off.

I remember this happening with one high-profile company (possibly a bank) and it caused a lot of trouble as many customers’ “out of office assistants” replied to everyone with even more personal details such as phone numbers and postal addresses.

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